Studio & Support

Direct support replies within one business day

Portland workshop inquiries, order changes, and ingredient questions answered directly by our formulation team.

24 hrs

average reply time

Tue-Fri

workshop pickup

Get in touch

Send an inquiry

Use this form for order tracking, wholesale allocations, or custom scent questions.

Guarantees

Our fulfillment standards

Every order is packed and dispatched from our Portland workshop with strict environmental standards.

Plastic-free shipments

30-day bar guarantee

Portland pickup

Compostable paper mailers and water-activated tape protect your bars without single-use plastics.

Unconditioned exchange policy on all solid shampoo and soap bar purchases within 30 days.

Local orders available for pickup at our Industrial Ave workshop Tuesday through Friday.